Account & Data Deletion Policy

Account Deletion

Avasa allows registered users to delete their account directly from within the mobile application.

To delete your account:

1. Open the Avasa app.
2. Navigate to Profile.
3. Select Delete Account.
4. Confirm your deletion request.

Once confirmed, your account will be deactivated and scheduled for deletion.

What Happens When You Delete Your Account

When you delete your account, Avasa will delete or anonymize personal information associated with your profile, including:

• Name
• Email address
• Phone number
• Profile information
• Vehicle information
• Device notification tokens
• User preferences

Information That May Be Retained

Certain information may be retained where required for:

• Legal compliance
• Financial and accounting obligations
• Fraud prevention and security purposes
• Community administrative records
• Dispute resolution

Examples may include:

• Payment and billing records
• Financial transaction history
• Audit logs
• Community records required by residential associations

Where possible, retained information will be anonymized and access restricted.

Processing Time

Account deletion requests initiated through the app are generally processed within 30 days.

Certain backup systems may retain data for a limited period before permanent removal.

Visitor Data Deletion Requests

Visitors who do not have an Avasa account but whose information has been entered into the platform by residents or community administrators may request deletion of their personal information.

To request deletion, please contact:

Email: hello@avasa.online

Please provide:

• Full Name
• Mobile Number (if applicable)
• Community Name (if known)
• Details of the deletion request

We may request additional information to verify the request before processing.

Community Records

Some information submitted to a residential community may be maintained by the community administrator to satisfy legal, operational, accounting, or security requirements.

Deletion of an Avasa account does not automatically remove records that a community is required to retain.

Contact Us

For questions regarding account deletion or personal data processing, please contact:

AppCanvas Studios

Email: hello@avasa.online

Website: https://avasa.online

Avasa is a product of AppCanvas Studios.

Read our Privacy Policy or visit Support & FAQ.